Terms and Conditions
Last updated: May 19, 2026
By using Voyagante, you agree to these Terms and Conditions.
Use of the application
Voyagante is designed to accompany the exploration of cultural, historical, and tourist destinations through audiovisual content and location-based features.
Users are responsible for their behavior in public spaces and for complying with local rules, restrictions, signs, and applicable regulations at each place they visit.
The use of the application does not replace official instructions, safety rules, or guidance provided by local authorities or the administrators of each site.
Responsible use and safety
Users must use the application responsibly and respectfully, especially in religious, cultural, or crowded spaces.
We recommend using headphones, preferably in one ear only, to avoid disturbing others and to remain aware of your surroundings.
Users are responsible for paying attention to their physical surroundings while using the application, including pedestrians, vehicles, stairs, uneven surfaces, and other environmental conditions.
Voyagante is not responsible for accidents, losses, theft, or incidents that occur while using the application or visiting tourist destinations.
Content
The content provided is intended for cultural, educational, informational, and recreational purposes.
Although reasonable efforts are made to provide accurate and up-to-date information, Voyagante does not guarantee the absolute accuracy, timeliness, availability, or completeness of the content.
Certain content, opening hours, access conditions, events, or destination conditions may change without prior notice.
Digital purchases
Destinations, audio guides, and content purchased within the application are digital products.
Purchases are processed by third-party platforms such as Google Play and the Apple App Store, in accordance with their own payment terms and policies.
Unless required by applicable law, digital purchases made within Voyagante are non-refundable.
Purchases may be associated with a specific account, active device, or the platform used to make the purchase.
Digital purchases are not transferable between accounts.
Deleting an account may affect the ability to restore purchased content within the application.
Device and account usage
Some features or content may depend on the account or device being used.
Voyagante may limit certain features or access to a single active device associated with the user’s account for security, technical validation, and prevention of unauthorized use.
If the user changes devices, content restoration will depend on technical availability, purchase validation, and compatibility with the platform used.
Location and functionality
Some Voyagante features use location services to automatically activate content related to nearby points of interest.
Location accuracy may vary depending on the device, GPS signal, connectivity, environmental interference, or other external factors.
Voyagante does not guarantee exact, immediate, or uninterrupted activation of location-based content.
Service availability
Some features may require an internet connection, location permissions, local storage, or specific device compatibility.
Voyagante does not guarantee continuous or uninterrupted availability of the service in all regions, devices, or network conditions.
The application may receive updates, maintenance, technical modifications, or functional changes without prior notice.
Limitation of liability
Voyagante is not responsible for misuse of the application or for incidents related to external factors, including:
- Changes in access to places.
- Temporary or permanent closures.
- Local restrictions.
- Weather conditions.
- Location errors or limitations.
- Connectivity problems.
- Interruptions of third-party services.
- Damages resulting from the use of, or inability to use, the application.
Suspension or limitation of access
Voyagante may suspend, limit, or revoke access to certain features or content if misuse, fraudulent activity, technical manipulation, violation of these terms, or risks to platform security are detected.
Third-party services
Certain features may depend on third-party services, including Firebase, Google Play Services, Apple Services, or other technology providers.
Voyagante does not control or guarantee the permanent availability of these external services.
Intellectual property
The content, design, texts, images, audio, trademarks, and proprietary materials available in Voyagante are protected by intellectual property rights and may not be reproduced, distributed, or used without proper authorization.
Changes
These Terms and Conditions may be updated from time to time to reflect changes in the application, features, technical requirements, or legal requirements.
The latest version will be available on the official Voyagante website.
Contact
If you have any questions about these Terms and Conditions, you can contact us at:
contact@voyagante.com